We currently ship to customers across the United States. Available shipping options and estimated delivery times are shown at checkout.
2. How can I track my order?
Once your order ships, we'll send tracking information to the email address provided at checkout. You can use the tracking details to follow your package.
3. What if I receive a damaged or incorrect item?
Please contact us at mithun@pupelloa.com as soon as possible with your order number and photos of the item. We'll review the issue and help you with the next steps.
4. Can I return or exchange my order?
We accept eligible returns according to our Return & Refund Policy. Please contact us before sending anything back so we can provide the correct return instructions.
5. How can I contact Pupelloa?
Have a question or need help with an order? Email us at mithun@pupelloa.com and include your order number if applicable. We're happy to help! 🐾
